This privacy policy will explain how our business uses the personal data we collect from you when you use our website.

Topics:

• What data do we collect?

• How do we collect your data?

• How will we use your data?

• How do we store your data?

• Marketing

• What are your data protection rights?

• What are cookies?

• How do we use cookies?

• What types of cookies do we use?

• How to manage your cookies

• Privacy policies of other websites

• Changes to our privacy policy

• How to contact us

• How to contact the appropriate authorities

What data do we collect?


Riva Tiles & Bathrooms collects the following data:

• Personal identification information if you fill out the contact us form  (Name, email address, phone number, enquiry information)

• Google Analytics Data to see how you search across our website and metrics pertaining to time on website and areas of interest which is shared with our marketing agency, Outcome Digital.


How do we collect your data?

You directly provide Riva Tiles & Bathrooms with most of the data we collect. We collect data and process

data when you:

• Register online for an email or place an order for any of our products or services.

• Voluntarily complete a customer survey or provide feedback on any of our message

boards or via email.

• Use or view our website via your browser's cookies.



How will we use your data?

Riva Tiles & Bathrooms collects your data so that we can:

• Contact you if you fill out a contact form with your details

• Email you with special offers on other products and services we think you might like.

• Analyse how you search on our website and how you arrived to our website through the use of Google Analytics, Cookies and Google Tag Manager.







How do we store your data?

Riva Tiles & Bathrooms securely stores your data inside Google Analytics with our marketing agency Outcome Digital and at our office which is secure at: 5 Curragh Rd, Turners Cross, Cork, T12 VR6V.


Google may store data on servers outside the European Union or European Economic Area. Google is certified under Privacy Shield.

You can find Google's Privacy Policy, effective from 25 May 2018, at https://policies.google.com/privacy.


Riva Tiles & Bathrooms will keep your data and we will delete your data if requested to not be collected or requested to be deleted.


Riva Tiles & Bathrooms website uses Google Custom Search, Google Maps and Google Analytics.

When you search on Riva Tiles & Bathrooms your search query is sent to Google and the search results are generated by Google. In generating the search results, Google may gather information such as your IP address, web browser version, operating system and similar. As with the search function, Google may gather information in rendering the map, including your IP address, web browser version, operating system and similar.

This website uses Google Analytics to collect information about how visitors to Riva Tiles & Bathrooms Sheet Metal.ie use the website. We have set up the Google Analytics service so that Google will not retain your full IP address and does not have permission to share data collected. There is more information on Google Analytics in the 'Cookies' section below.


Marketing

Riva Tiles & Bathrooms would like to send you information about products and services of ours that we

think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.


You have the right at any time to stop Riva Tiles & Bathrooms from contacting you for marketing purposes.


If you no longer wish to be contacted for marketing purposes, please contact us.


What are your data protection rights?

Riva Tiles & Bathrooms would like to make sure you are fully aware of all of your data protection rights.

Every user is entitled to the following:


The right to access  You have the right to request Riva Tiles & Bathrooms for copies of your personal

data. We may charge you a small fee for this service.


The right to rectification  You have the right to request that Riva Tiles & Bathrooms correct any

information you believe is inaccurate. You also have the right to request Riva Tiles & Bathrooms to

complete information you believe is incomplete.


The right to erasure  You have the right to request that Riva Tiles & Bathrooms erase your personal

data, under certain conditions.


The right to restrict processing  You have the right to request that Riva Tiles & Bathrooms restrict the

processing of your personal data, under certain conditions.


The right to object to processing  You have the right to object to Riva Tiles & Bathrooms Sheet Metal's processing

of your personal data, under certain conditions.


The right to data portability  You have the right to request that Riva Tiles & Bathrooms transfer the

data that we have collected to another organization, or directly to you, under certain conditions.


If you make a request, we have one month to respond to you. If you would like to exercise any

of these rights, please contact us at our: 


Email: through our contact us page on this website. 

Call us at:  (+353) 021 431 7727

Or write to us: 

Riva Tiles & Bathrooms

5 Curragh Rd, Turners Cross, Cork, T12 VR6V



What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and

visitor behavior information. When you visit our websites, we may collect information from you

automatically through cookies or similar technology.

For further information, visit allaboutcookies.org .


How do we use cookies?

Riva Tiles & Bathrooms uses cookies in a range of ways to improve your experience on our website,

including:

• Keeping you signed in through cookies

• Understanding how you use our website through Google Analytics



What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality  Riva Tiles & Bathrooms uses these cookies so that we recognize you on our

website and remember your previously selected preferences. These could include what

language you prefer and location you are in. A mix of first party and third party cookies

are used.

• Advertising  Riva Tiles & Bathrooms uses these cookies to collect information about your visit to

our website, the content you viewed, the links you followed and information about your

browser, device, and your IP address. Riva Tiles & Bathrooms sometimes shares some limited

aspects of this data with third parties for advertising purposes. We may also share online

data collected through cookies with our advertising partners. This means that when you

visit another website, you may be shown advertising based on your browsing patterns on

our website.


How to manage cookies

You can set your browser not to accept cookies, and the website allaboutcookies.org tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not

function as a result.



Privacy policies of other websites

The Riva Tiles & Bathrooms website may contain links to other websites. Our privacy policy applies only to

our website, so if you click on a link to another website, you should read their privacy policy.


Changes to our privacy policy

Riva Tiles & Bathrooms keeps its privacy policy under regular review and places any updates on this web

page. This privacy policy was last updated on 9 January 2019.


How to contact us

If you have any questions about Riva Tiles & Bathrooms Sheet Metal's privacy policy, the data we hold on you, or you

would like to exercise one of your data protection rights, please do not hesitate to contact us.

 

Email us through our contact us page on this website.

Call us at:  (+353) 021 431 7727

Or write to us: 

Riva Tiles & Bathrooms

5 Curragh Rd, Turners Cross, Cork, T12 VR6V




How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Riva Tiles & Bathrooms has not addressed your

concern in a satisfactory manner, you may contact the Information Commissioner's Office.

Website: https://www.dataprotection.ie/